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People Want to Feel Special


In a previous post I talked about creating a great experience for patrons. But how do we go about doing that? In addition to getting them great information, how do we make them want to keep coming back to the library for an experience they can’t get other places? Thinking back on good experiences I’ve [...]

Libraries: A Vision for the Future


Check out this amazing video from Microsoft giving us a vision of the future. This is a future I want to see happen. What about libraries? We too often get caught up in making it through the day. Making an update to the website, answering an email, going to a meeting. We sometimes lose sight [...]

Libraries Have Lost the Monopoly on Free Information


Libraries used to be the place to go for free information. We no longer have a monopoly on that. The web now allows people people to freely access information from nearly anywhere at anytime. So what do libraries do now? What’s the purpose of libraries? In a recent blog post from In the Library With [...]