My new favorite spot in Burlington is Maglianero. It’s an industrial, bike centered coffeeshop (and it has a small skatepark inside). I have been thinking about student feedback and user-centered design a lot recently and the feedback cards that this place had struck me as being well designed.
On the cards they ask 5 simple questions:
- What’s working?
- What’s not working?
- What’s missing?
- What kind of events would you like to see in the cafe?
- If you could change one thing in this world…
The design of the card is simple but it works really well, and I love the idea of a question that is not necessarily about the business, but is a question about personal meaning, values, and the “why” that Simon Sinek discusses in his TED talk.
I enjoying seeing creative ways of getting feedback and these cards do a good job of that.