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A lot of libraries use widgets on their pages to answer virtual reference questions. They use things like Meebo, Digsby, AIM, and the very cool Library H3LP. Yet recently Meebo co-founder Seth Sternberg, one of the pioneers of widgets on the web, pretty much said that widgets suck. His argument was that widgets can’t be easily updated [...]
“I have not failed. I’ve just found 10,000 ways that won’t work.” -Thomas Edison Research is an exercise in failure. You try a search in Google, or the catalog, or a database and often you don’t find what you’re looking for right away. You then try something else and perhaps get a little closer. Each [...]
A couple of days ago I was able to help a patron on Twitter with a question that they had about citations. It wasn’t directly addressed to the library though, so I almost missed it. A savvy marketing professor actually referred the student to the library on Twitter, which was very helpful. This got me [...]
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