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Last week at the NELA conference I was part of a panel presentation at NELA with Heidi Steiner from Norwich University and Michelle McCaffery from St. Michael’s College. My section was the first one about using social media for outreach in reference. The panel was a lot of fun and Heidi stole the show at [...]
Higher education is increasingly putting more emphasis on evidence and assessment. Libraries everywhere, whether public, special, school, or academic, are feeling more pressure to demonstrate their value to administrators, boards, politicians, and their constituents. Megan Oakleaf, a professor at the iSchool at Syracuse University, wrote an excellent report entirely on this topic called The Value of [...]
Twitter has been working pretty well at our library. It is coming up on two years since our first tweet. I have been thinking a lot lately about how we use Twitter and our successes and shortcomings with it. Looking back on tweets, conversations, and interactions from the past year and a half, I noticed [...]
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