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About two months ago I wrote a post called Ambient Awareness in Twitter for Reference. I came up with the idea of setting up targeted search alerts in order to capture questions that people didn’t even know they had — questions in which the library could assist them. Laura, a London law librarian, asked in [...]
You have a library website. People go there, learn about your library, get help, and access your resources. But that’s not the only place where people should be able to do those things. The library website should be thought of as a larger critter, with tentacles that stretch out in lot of different directions, trying [...]
Facebook recently surpassed Yahoo to become the second most visited site in the US. According to the article, people also spend more of their attention there and stay on the site longer than Google or Yahoo. Facebook has more than 400 million active users and half of them log in on any given day. It’s [...]
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