Curriculum Vitae

Career History:

Champlain College Library, Burlington, VT

Assistant Director – Digital Strategy, July 2012-current

  • ­Managed two professional librarians
  • Planned and coordinated a redesign of the library website with web marketing team and library staff
  • Pioneered online information literacy sessions using the Canvas LMS with other teaching librarians
  • Initiated a new library signage project to improve usability of the building
  • Served as a co-chair for the NEASC standard #2 (Planning & Evaluation) as part of the college-wide reaccreditation process
  • Designed several successful staff retreats with other members of the management team that focused on planning, teamwork, and fun
  • Lead the team of teaching librarians through several transitions coordinating teaching, reference and development of new information literacy lessons
  • Coordinated a team of several library staff to explore and select a new library management system

Emerging Technologies Librarian, July 2008-July 2012

  • Designed and taught dozens of information literacy and library instruction sessions
  • Delivered outstanding reference service both virtually and in person
  • Created and maintained a robust social media presence to foster community, learn more about users, and market library resources and services
  • Created numerous video tutorials using Captivate, Camtasia, and Jing
  • Employed mobile phone polling in the classroom and trained the other teaching librarians in the technology to engage first year students
  • Chaired two search committees utilizing organizational and leadership skills
  • Collaborated with the e-learning department to create a “Library Tools” tab within Angel, our college’s LMS
  • Implemented significant design changes to the library website to enhance usability
  • Maintained and updated library website
  • Trained staff in use of various types of emerging technologies
  • Increased the hours and prominence of instant message reference service
  • Trained and supervised student workers to assist with graphic design and technology projects
  • Organized a staff/faculty “chili cook-off” 3 years running to increase visibility and social capital of the library

Edgewood College Library, Madison, WI

Graduate Assistant, Aug 2006-current

  • Managed the project of instituting an Instant Message reference service in the library
  • Provided exceptional reference service to the faculty, staff, and students at the college
  • Provided virtual reference on QuestionPoint.org
  • Assisted in a substantial reference weeding project in the summer of 2007
  • Trained staff in how to properly use Instant Messaging to provide reference
  • Supervised undergraduate student workers
  • Used Connexion to delete holdings on OCLC

Woodlands National Bank, Hinckley, MN

Vault Teller, Nov 2005-Aug 2006

  • Provided top notch customer service
  • One of two people trusted to access the vault to get cash, coin and balance it daily
  • Demonstrated superior interpersonal communication skills with both customers and co-workers

St. John’s University Library, Collegeville, MN

Circulation Student Supervisor, Aug 2002- May 2005

  • Promoted to supervisor because of leadership skills, strong work ethic, and dependability
  • Performed general circulation tasks including checking materials in and out, re-shelving, assisting students with various machines and media devices
  • Organized schedules of all employees

Grand National Golf Course, Hinckley, MN (seasonal)

Assistant Manager, Aug 1997-Oct 2005

  • Helped organize numerous tournaments and events
  • Supervised Cart and Range staff
  • Resolved customer problems, complaints, disputes, and questions in a professional and effective manner

Education:

M.A. in Library and Information Science:
University of Wisconsin, Madison, May 2008

  • Observed and taught numerous classes as part of a comprehensive Library Instruction and Information Literacy practicum
  • Led a team in designing a website for Memorial Library
  • Applied new technologies to the intranet of the Capital Newspaper’s library as part of a practicum
  • Learned effective reference strategies and techniques

B.A., Philosophy:
St. John’s University, Collegeville, MN, May 2005

 

Professional Activities/Awards:

Publications: