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But What Can You Do With It?


Do you ever have tours come through your library and the tour guide starts talking about the impressive amount of resources you have? “We have 50,000 books, 60,000 e-books and thousands of online journals!” First they never get the numbers or information right. Second, who cares? What does x number of journals mean to a [...]

Library Thinker Series: How do we get non-users to become users?


This post is a part of the Library Thinker Series where we examine some of the larger questions that we struggle with in librarianship and try to come to some insights together. This week we’re examining the question “how do we get people who don’t use the library to actually use it,” which Steven Bell [...]

Library Services Finding Users Via Social Media


About two months ago I wrote a post called Ambient Awareness in Twitter for Reference. I came up with the idea of setting up targeted search alerts in order to capture questions that people didn’t even know they had — questions in which the library could assist them. Laura, a London law librarian, asked in [...]