Andy Burkhardt
Technology, education, curiosity, max fun
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design

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Human-Centered Librarianship

Posted on February 29, 2012 by Andy Burkhardt

I found a library marketing button in my drawer the other day that said “More than Books… Our Library has it All!” It depicts a VHS tape, a floppy disk, an audio cassette, and a CD. I’m guessing that button… Continue Reading →

future, marketing, philosophy design, human, library, marketing, user experience
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Lazy Students and Change Resistant Colleagues

Posted on February 23, 2012 by Andy Burkhardt

It’s easy to dismiss a co-worker as someone who resists change, or dismiss a student who doesn’t want to put in time and effort on research as lazy. It’s much harder to stop and really try to understand with their… Continue Reading →

organizations, self improvement, user experience, work design, empathy, understanding, user experience
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Expect Amazing Things

Posted on February 14, 2012 by Andy Burkhardt

In a recent OCLC podcast with Roy Tennant and R. David Lankes, Lankes says that lower expectations are going to doom libraries as we know them. He goes on to say that librarians have trained our communities to expect too… Continue Reading →

community, philosophy, user experience amaze, design, expecations, service, user experience

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